Benefits of Managed Services

dsNeglected or overlooked IT maintenance tasks can lead to potentially devastating business consequences, and hence the need for proactive network maintenance should be acknowledged. Service calls to IT contractors or IT infrastructure consultants take up to three times longer to diagnose the issue when compared to networks that are under an IT Managed Services contract. This increases the costs of repairs considerably – not to mention that the repairs could have been avoided had there been a contract with a professional IT Services Partner.

Remote management services ensure that most of the maintenance tasks are performed well in time with no impact on the company’s workflow. Relying on the services of an experienced IT Services Partner can help an organisation manage preventive maintenance requirements of critical technology resources. Given below are some benefits of managed services:


A professional and reliable partner can help eliminate data recovery costs and expensive repairs by addressing problems before they pose huge network blockades. Moreover, managed services cost much less when compared to hiring an in-house IT team. Most Service Providers charge a fixed monthly fee for performing regular maintenance, including but not limited to data backups, security patches, virus protection updates, firewall protection updates and network performance maintenance.

Faster support

The best part of having an IT Services partner is that the received support is very fast. An efficient partner can diagnose and repair most issues using remote management tools, saving time as well as money.

Optimal performance

A professional IT Services partner performs regular preventative maintenance, thus ensuring that the performance is optimum with fewer network issues and less downtime.

Budget predictability

Most IT services come with a fixed cost which makes it easier to estimate your IT budget for the contracted period, especially as you do not need to spend exorbitantly on addressing random IT roadblocks.

Improved data integrity

When an organisation invests in reactive maintenance and repairs, there is a huge probability of losing mission critical data. The possibility of data loss due to hardware and software failure is eliminated by a managed IT service provider.

Efficient risk management

Managed IT services can safeguard the integrity of your network and can limit and control IT risks to a great extent. Now, can you put a price on peace of mind

Guide on How to Convert PDF to Word

yPDF is a convenient, easy-to-use document format. Unfortunately, you can’t use it in editing your document. If you want to edit a document you have to convert the PDF document to Word. The cool thing is that there are many ways in which you can do it. Here are some of the best ways:


Due to the need of converting PDF to Word, developers have come up with tools that you can use in converting your document from PDF to Word.

To convert your document you need to find a reputable online converter. There are many review sites that will guide you on choosing the right tool. When you find a reputable site you should attach the document that you want to convert and then hit enter.

There are other sites that will require your email address or to enter a code. These sites don’t use the information for any other purposes other than to verify that you are human. There are other sites that will send you the converted file into your email address.

When converting your files you should be cautious as there are some crooked sites that might steal your information and publish it online. This can be gravy if you were converting private information.

There are many sites. Some require you to pay a fee while others are free.

Adobe acrobat

There are some versions of Adobe that will convert your PDF to Word. To test whether your version can convert you should open adobe acrobat, click on file then open. The open box will ask you to attach the file that you want to convert.

You should browse through your files, choose your file of interest then press open again. Depending on the size of your PDF, the conversion process can take a few seconds to minutes.

Unless you have changed the location, the converted file will be saved in the same location as the PDF file. You should visit the location and double click on the document to view and edit it.

Google docs

Google docs allows you to upload a file in one format and download it in another. In the process you convert the document. You should start by signing into your account and upload new files. On the pop up box you should attach the file that you want to upload.

After completing uploading the file, go to your account and choose the file that you want to download. Choose the download option as Microsoft Word and your document will have been converted.

5 Common Mistakes People Make When Buying a Desktop PC

fLet’s face it – computers have become an integral part of our lives. They’re everywhere so much so that without them this article wouldn’t even exist. Today when shopping for a computer, you will be spoilt for choice with several different models, configurations and prices to choose from. Shopping for a computer is no easy task especially for the less tech savvy with several tech jargon in the air, making mistakes rather inevitable.

Whether you’re looking to buy a budget computer or top of the line model, listed below are 5 common mistakes to avoid and by a computer that serves you well.

1. Buying a computer that doesn’t match your needs – if you think a computer is amazing based on the hyperbole surrounding it or simply because it looks good, you are taking the wrong route to computer shopping. It is however right to prioritize certain features both technical and aesthetics when buying a computer, but bottom line is buying one that will satisfy your needs. For example if your needs are basic such as internet browsing or some word processing, investing in a high spec model is not a viable decision.

2. Believing in a single number – when shopping for a computer, there are several numbers that are mentioned and a few that are disregarded. For example, many computer shoppers believe that an i7 processor is better than an i5 and although it is, there are several high quality i5 chips that will knock the socks of their i7 counterparts. So rather than simply focusing on high numbers, it is important to consider the components of the computer and other metrics such as clock speed, hyper threading and cache size.

3. Not knowing what your operating system includes – there are several operating systems to choose from, each with their own set of pros and cons. These include Microsoft Windows, Chrome OS and Linux, and each although may come across as being aesthetically different upon first glance, they do offer different functionality and better yet handle software differently.

Software that works well on your old operating system might be compatible with your new OS and in worse cases software for your new OS might not even be available. For example, Microsoft office will work its best when plugged in to a Windows OS computer, but will function differently when used on a Linux or MAC powered computer.

4. Ignoring missing details – as mentioned before it is wrong to simply favor high numbers when shopping for a computer because small numbers could mean the difference between buying a computer that’s right for your needs and budget and one that offers no real value. For example, if you’re a gaming enthusiast, buying a computer with no graphics card makes no sense. This not only does not serve your purpose of buying a computer to begin with, but will cost you a lot more when you decide to add components are a later time.

5. Thinking components can be added easily – continuing from the last point, adding components at a later point is a costly affair given that you will have to pay technician fees and then for the components as well. Another important point to note is that most computer warranties are voided as soon as you opt for third party technical help to open the computer and install new components.

Other aspects to take into account when buying a computer are software trial expiry dates and shopping around to get the best deal.

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How QA and Testing Automation Helps Your Organization Pay Off Technical Debt

ddNevertheless, most Agile/Scrum practitioners readily identify technical debt as the bane of product development because it messes up predictability in software release cycles big time – failed deadlines, code refactoring, higher defect rates and escalating costs are some of the symptoms of technical debt spilling over from legacy projects. Servicing technical debt is a serious productivity bottleneck. According to a broader industry survey, code duplication, on average, can account for 25% extra efforts, with figures rising to as high as 35% for financial/enterprise industries. What can be really done to avoid a situation like this?

First, it has to be understood that technical debt is deeply ingrained in each and every project action item, and cannot really be wished away any more than short-cuts and inefficient processes can due to business pressures, deadlines and commitments. We all live in the real world; no matter how well-planned you think your project is, some slackness in execution is to be expected, which doesn’t really matter a great deal initially but over a period of time, can build up like “compound interest”.

Most organizations slip into the reactive mode when it comes to dealing with technical debt – deploying project managers, developers, bug fixers and other capable resources to sort out existing gaps in the system – as and when it happens. This approach works well only for resolving short-term technical debt but for long-drawn projects with thousands of dependencies, it would be as effective as having a band-aid fix for a deep fracture.

In contrast, the more proactive approach, especially for an Agile organization, would be to integrate their software development skills with a test engineering frame of mind – at each and every stage of the project. This goes by our very understanding of the nature of technical debt, if you want to reduce it to a theoretical zero, it’s important to be able to diagnose inefficient processes, inelegant coding and in-built weaknesses as early as possible – with testing automation tools.

That can only happen when you try to approach 100% testing coverage, leaving no corners untouched. Instead of relying on in-house resources, it may be advisable in many cases to go for an experienced, mature external team competent in automation (through remote outsourcing or leveraging in-house teams). Such an approach would be reliably faster than making do with what you presently have. Less time in testing, 100% defect acceptance rate and improved software quality are some of the standalone benefits of test automation.

In fact, the profile of Software Designers/Engineers in Testing (SDiT, SEiT) is one of the most sought after in Silicon Valley today. Their primary expertise lies in test automation since they may have already worked on past projects, and have excellent command over reusable test frameworks specific to certain industries – e-commerce, healthcare, IoT, aerospace & defense, financial systems etc.

Using automation not only benefits you in terms of higher output per engineer thus, speeding up testing results but the reusable code kind of works like large down payments made to a bad loan- helping you quickly eradicate your technical debt, and start over from scratch again!